Computer troubleshooting
Something not working? We diagnose and fix the common problems — performance, internet and connectivity, installation, printers, email and the rest of it.
Home/Country IT Care
Our local IT service · Colac, Victoria
Country IT Care
Affordable, professional IT support for individuals and small businesses — the same engineering discipline behind FoxSol, applied at the scale of a country town.
Why it exists
Good IT help shouldn't stop at the city limits.
Country IT Care was set up to bridge a real gap: the IT needs of the Colac community, and the services actually available to individuals and small businesses there. Metropolitan providers aren't interested in a one-person business or a pensioner with a laptop, and the people who are interested often aren't equipped for the harder work.
This arm handles both ends. Someone who needs their computer fixed and explained patiently gets exactly that. A local business that needs a data warehouse, a custom application or a genuinely automated process gets the full thirty years of development experience behind FoxSol — without having to go to Melbourne to find it.
At a glance
Based inColac, Victoria
ServingIndividuals & small business
SupportFriendly & local
PensionersDiscount available
Backed byFoxSol Pty Ltd
Local expertise, personalised service, and reliable, friendly support — from someone who will explain what went wrong without making you feel foolish for asking.
What's on offer
Two very different kinds of help, under one roof.
Most IT businesses pick one end or the other. Being able to do both is what makes this useful in a regional town, where the same person often needs both in the same year.
One-on-one guidance & training
Patient, personal help getting more out of your computer — at whatever pace suits you, and without jargon. Pensioner discount available.
Process automation
Tired of repetitive tasks? We automate the jobs that eat your week — the report that gets rebuilt by hand every month, the data that gets re-keyed between two systems.
Custom software
Off-the-shelf doesn't fit? We build software around how your business actually works, using the same .NET and SQL Server foundations as our corporate work.
Data engineering
Cleaning and structuring scattered data into a proper data warehouse, so that reporting stops being an argument about whose spreadsheet is right.
Data analysis & reporting
Extracting the insight that's already sitting in your data, and turning it into reports you can actually make decisions from.
Software implementation & data migration
Moving to a new system? We handle the awkward middle part — getting your existing data across cleanly and making sure nothing is quietly left behind.
Website design
A straightforward, properly built website for a small business or sole trader — fast, readable on a phone, and yours to keep.
Why choose it
Local expertise, and someone who picks up the phone.
Based in Colac
Not a call centre and not a ticket queue. Someone in the district who can come and look at the thing that isn't working.
Personalised service
Help pitched at you, whether that means fixing a laptop and explaining why, or designing a data warehouse for a growing business.
Reliable & friendly
Straight answers, no condescension, and no jargon used to make a simple problem sound expensive.
Serious capability behind it
The advanced work is backed by three decades of commercial .NET and SQL Server development — unusual for a regional IT service.
The two arms
One set of hands, two front doors.
FoxSol Pty Ltd is the development practice: custom .NET and SQL Server systems, legacy migrations and corporate database work, from Colac and working with clients anywhere.
Country IT Care is the local service: IT support, training, automation and data work for individuals and small businesses in Colac and the surrounding district.
Same office, same people, same standards. Which door you come through just depends on what you need.
Which one do I want?
Laptop won't behaveCountry IT Care
Need computer trainingCountry IT Care
Small business, localCountry IT Care
FoxPro / Access migrationFoxSol
Corporate database workFoxSol
Custom .NET applicationEither — just ask
Genuinely unsure? Write to either address. If it belongs with the other arm we'll simply pass it across.
Struggling with IT headaches?
Get in touch for a no-pressure chat about what you need — email via countryitcare.com.au, or visit the Country IT Care site for the full picture.